IT@JH Enterprise Business Solutions is seeking an ERP Business Analyst II operating under some oversight, will be responsible for the day-to-day activities and tasks assigned to the support of designated platform modules, support to master data elements, and interfaces with external systems (Ex: SuccessFactors, Workday, SAP on premise) and other supporting systems. The ERP Business Analyst II is responsible for the technical maintenance of the application, including system configuration and coordination with developers for custom program maintenance, and for participating in the maintenance support team response to enterprise-wide customer requests for complex problem resolution. Configuration duties may include standard and custom field maintenance and support of Johns Hopkins enhancements and configuration. The ERP Business Analyst II will serve as the functional system resource for relevant modules and participate in the development of problem-solving strategies, problem resolution, and investigation of unique/first time instances of system problems reported through the enterprise Shared Services. The ERP Business Analyst II will apply knowledge of platform functionality and configuration toolkit in order to translate business requirements into functional design specifications, configuration changes or initial settings, module-relevant security settings, and reporting options.

Specific Duties & Responsibilities

• The responsibilities listed below are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.
• Collaborate on daily support for the relevant functional/technical area within identified platform landscape (including 3rd party applications supported by EBS, integration points with complimentary systems, etc.) by recording/providing status on issues, troubleshooting/analysis of issues, identification and execution of possible solutions, testing of solutions, and monitoring of solutions in the production environment. Support should be proactive wherever possible.
• Collaborate on daily maintenance support for the relevant functional/technical area within the identified platform landscape by recording/providing status on requests, prioritizing tasks or working with management to clarify prioritization, executing maintenance activities, coordinating testing of maintenance activities, and coordinating the application of maintenance activities to the production environment.
• Collaborate on support for the enhancement of functionality of the identified platform landscape in the form of participation in design discussions and requirement gathering opportunities, analysis, identification of options, presentation of options/considerations, coordination with other functional/technical EBS and IT teams, testing options in coordination with business users, documentation of design, testing, and acceptance, and production support of enhancements. Enhancement requests are prioritized and managed through traditional IT project management principles.
• Collaborate on periodic support for the Johns Hopkins training environment.
• Perform other related duties as requested.

• Bachelor's Degree in Computer Science, MIS, Business Administration, or relevant functional area.
• One year related experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS Diploma/Graduation Equivalent, to the extent permitted by the JHU equivalency formula.

• JHU/JHHS business practice experience.
• Experience providing technical solutions in a higher-ed, academic medical center, and/or health care setting.
• Three plus years? experience in complex system environments.
• Eightfold configuration experience.
• SQL and reporting experience.

Classified Title: ERP Business Analyst II 
Role/Level/Range: ATP/03/PC  
Starting Salary Range: $53,800 - $94,400 Annually (Commensurate w/exp.) 
Employee group: Full Time 
Schedule: Monday to Friday 8:30am-5:00pm 
FLSA Status: Exempt 
Location: Remote 
Department name: IT@JH Enterprise Business Solutions  
Personnel area: University Administration 

About Johns Hopkins University

Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.

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