The Information Technology Department at Milligan University invites applications for the full-time position of Business Process Analyst and ERP Administrator with an anticipated start early in 2025. Reporting to the Director of Information Technology, this individual will analyze, design, and implement business processes that streamline operations, foster data-driven decision-making, and improve user experiences. Collaborating with stakeholders across departments, the successful candidate will bridge business needs with technological solutions, ensuring alignment with the university’s mission and values.
Key Responsibilities:
Conduct thorough assessments of current business processes, identifying inefficiencies, and recommending improvements to optimize operations.
Design and document new workflows and business processes, providing detailed analysis and strategic recommendations to enhance efficiency.
Collaborate with various departments to understand their needs and align solutions with the university’s strategic goals.
Coordinate with external ERP vendors and internal IT staff for system upgrades, patches, and new feature rollouts.
Develop and maintain standard and custom reports to support university operations and provide critical insights for decision-making.
Work with stakeholders to ensure data integrity, accuracy, and security within the ERP system.
Qualifications: Successful candidates should have a degree in Computer Science, Business Administration, or Information Technology and at least 3 years of professional experience in a similar role. Successful candidates should also demonstrate a strong Christian faith and commitment to Milligan’s mission as a Christian liberal arts university. Primary duties and responsibilities would be performed in an office setting.
Application Process: Applicants should submit an employment application, cover letter, and resume via email to Amanda Bristol, Director of Information Technology, at informationtechnologysearch@milligan.edu. Review of applications will begin immediately and will continue until the position is filled. Questions about the position or application may be directed via email to the email address above.
Milligan is an equal opportunity employer and considers applications for all positions without regard to race, color, age, sex, national origin, disability status-if such disability may be accommodated without undue hardship-protected veteran status in provision of employment opportunities and benefits pursuant to federal requirements. Visit www.milligan.edu for information about the University, its mission statement, and its commitment to diversity.
Milligan University is a vibrant and growing Christian liberal arts college nestled in the hills of Northeast Tennessee near Johnson City, TN. Milligan offers students a Christian liberal arts education in a community of inquiry, responsibility, and caring. In addition to the undergraduate curriculum, Milligan offers master's Physician Assistant Studies, and Occupational Therapy. Milligan is accredited with SACSCOC, CAEP, ACOTE and CCNE.