OATUG Policies

About the UT System

The University of Tennessee is comprised of campuses at Knoxville, Chattanooga, Martin, and Pulaski; the Health Science Center at Memphis; the Space Institute at Tullahoma; and the statewide Institute of Agriculture and Institute for Public Service.

The UT System has a presence in each of Tennessee's 95 counties. Through the combined force of education, research and outreach, the University serves students, business and industry, schools, governments, organizations, and citizens statewide.

The Opportunity

Duties and Responsibilities

Additionally, the position will direct and participate in the complex and mission-critical technical analysis, design, modification/development, testing, and documenting of complex software solutions (purchased software, in-house developed custom software, software modifications, and interfaces) that execute independently or as part of a larger information system.

Specific duties and responsibilities include, but are not limited to, the following:

• Analyze and integrate with other software systems both internal and external to the University including configuring, testing, documenting, implementing, and modifying assigned modules of the ERP

• Provide end-user support and training for assigned modules to various audiences across the UT System
• Process improvement including identifying gaps, correcting errors, and making effective recommendations to enhance ERP functionality

• Create and analyze ERP reports for end-user functionality
• Analyze business processes to configure assigned ERP modules, ensuring compliance with federal and university policies

• Draft technical specifications for functionality, edits, and reports and provide technical documentation for configuration and enhancements

• Perform thorough unit and integration testing

• Develop strategic plans for new functionality, new modules, hardware needs, software needs, consulting needs, and staffing needs

• Work closely with executive management and others to resolve operational questions and issues

• Interact with external vendors and contractors to develop complex software solutions that facilitate the achievement of UT's stated strategic mission

• Other related duties as assigned