DASH - ERP Business Analyst, Department of Technology Solutions - UT System
Location: knoxville, Tennessee
Internal Number: 23000002GB
DASH - ERP Business Analyst, Department of Technology Solutions - UT System MR 09 Hybrid Schedule
About the UT System
The University of Tennessee is comprised of campuses at Knoxville, Chattanooga, Martin, and Pulaski; the Health Science Center at Memphis; the Space Institute at Tullahoma; and the statewide Institute of Agriculture and Institute for Public Service.
The UT System has a presence in each of Tennessee's 95 counties. Through the combined force of education, research and outreach, the University serves students, business and industry, schools, governments, organizations, and citizens statewide.
The Opportunity The Department of Technology Solutions enthusiastically invites applications for an ERP Business Analyst to join our talented team of IT professionals. The University of Tennessee System is currently preparing for a transition to a new, cloud-based enterprise resource planning (ERP) system, known as DASH (Dynamic Administrative Systems for Higher Ed). This position will play a critical role in preparing for the go-live of finance, human resources, and payroll functions to the new platform scheduled to launch in the summer of 2024.
Duties and Responsibilities The ERP Business Analyst will identify and analyze the University's needs in terms of ERP software including Financial Systems, Human Resources, Payroll, Materials Management, Real Estate, and other related modules.
Additionally, the position will direct and participate in the complex and mission-critical technical analysis, design, modification/development, testing, and documenting of complex software solutions (purchased software, in-house developed custom software, software modifications, and interfaces) that execute independently or as part of a larger information system.
Specific duties and responsibilities include, but are not limited to, the following:
Analyze and integrate with other software systems both internal and external to the University including configuring, testing, documenting, implementing, and modifying assigned modules of the ERP
Provide end-user support and training for assigned modules to various audiences across the UT System
Process improvement including identifying gaps, correcting errors, and making effective recommendations to enhance ERP functionality
Create and analyze ERP reports for end-user functionality
Analyze business processes to configure assigned ERP modules, ensuring compliance with federal and university policies
Draft technical specifications for functionality, edits, and reports and provide technical documentation for configuration and enhancements
Perform thorough unit and integration testing
Develop strategic plans for new functionality, new modules, hardware needs, software needs, consulting needs, and staffing needs
Work closely with executive management and others to resolve operational questions and issues
Interact with external vendors and contractors to develop complex software solutions that facilitate the achievement of UT's stated strategic mission