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Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:

Humanity in action, Triumph in hardship, Transformation in health.

Department

Job Summary

Under general supervision, ERP Applications Analyst assists with the development and maintenance of the Enterprise Resource Planning (ERP) program. Provides technical knowledge as part of a team to develop and maintain enterprise data systems to meet business needs. The analyst works on projects/assignments of moderate complexity in a support role, while gaining exposure to some more complex tasks. Analyst may be required to assist in designing, coding (such as scripting), testing, debugging, and documenting applications. The Analyst may be required tp create and run ad hoc reports. Analyst will assist with automating and maintaining recurring processes and reports. Is competent to work on most phases of application life cycle, reporting analysis, and coding and/or support activities. Prepares detailed documentation and troubleshooting information for use and support of vendor-supplied applications. Devises or modifies procedures to solve problems considering software application limitations, operating time, and desired results. Functional areas of support span financial, supply chain and logistics including but not limited to accounting, grant management, ordering, inventory management and delivery. Areas of specialty will be assigned to support enterprise organizational needs.

Essential Functions:

• Customer Support (35%)
  Identifies and resolves system and procedural problems quickly and communicates to management and/or affected users. Effectively gathers information and performs analysis to meet the requirements. Communicates and intervenes appropriately with departmental or hospital personnel when required or requested to help resolve issues.
• Documentation Management (15%)
  Ensures documentation is available for co-workers during absences. Maintain updated documentation for all procedures. Provides and maintains documentation as required or requested for application related training. Completes work status and time allocation documentation as required.
• Application Support (35%)
  
• Identify and resolve systems issues using ERP solutions and ticketing system(s)
  
• Build, maintain and troubleshoot recurring scheduled automations
  
• Build, maintain and troubleshoot application and technical configurations
  
• Conduct in-depth tests for modified and new systems or applications
  
• Coordinate with vendors for issue and task progress
  
• Work independently to gather business requirements including leading design sessions for new implementations or optimizations of business processes, operations, and process flows
  
• Perform data inquiries, extracts, reports and uploads in support of operations, customer support and system integrity
  
• Work independently to provide day to day support for ERP initiatives
• Professional Growth (15%)
  
• Maintain current knowledge and understanding of evolving ERP applications and technology
  
• Maintain current knowledge and understanding of evolving business processes supported by the ERP team
  
• Develops broader understanding of applications and project life cycles

Education:

• Bachelor's Degree Required

Work Experience:

• 1-3 years directly related experience. Required

Licenses:
Knowledge, Skills and Abilities:

• Knowledge of business processes including, but not limited to finance, supply chain and logistics.
• Ability to investigate, troubleshoot, and resolve application reporting issues.
• Knowledge of the following preferred
  
• SQL
  
• Add-ins / Spreadsheet Designer
  
• List Views/Landmark Reports/Configuration Console
  
• Familiar with enterprise software, including relational databases and cloud hosted systems.
• Advanced MS Office Excel skills required.
• Knowledge of the following Infor modules/subject matter is preferred but not limited to:
  
• Inventory Control (IC)
  
• Purchasing (PO)
  
• Warehouse (WH)
  
• Requisitions (RQ)
  
• Requisition Center (RQC)
  
• Contract Management (CM)
  
• EDI
   

Shift

Work Type

Salary

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program 

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit: https://www.denverhealth.org/for-professionals/careers/diversity-and-inclusion

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About Denver Health

Take your career to the next level at Denver Health, where we offer a robust benefits package and endless opportunities for growth. Denver Health is a nationally-ranked, locally-trusted, premier healthcare institution located in the heart of Denver, Colorado.Twenty-five percent of all Denver residents, or approximately 150,000 individuals, receive their health care here. We are known as an integrated health care system that encompasses multidisciplinary academic specialties, a community health system, a level I adult trauma center, pediatric emergency and urgent care center home to Denver Public Health and many of the nation's leaders in medicine.Denver Health is an Equal Opportunity Employer At Denver Health we pride ourselves on our commitment to diversity. Equal opportunity is a fundamental principle of Denver Health. As an equal opportunity employer, Denver Health is committed to recruit, hire, promote and administer all human resource actions in a non-discriminatory manner. Denver Health is committed to providing equal opportunities in all business practices and to all persons regardless of age, race, color, national origin, genetic information, religion, sex, pregnancy, disab...ility, sexual orientation, gender identity, gender expression, marital status or veteran status (collectively “protected status”). Denver Health strives to maintain a work environment that is free from unlawful harassment and discrimination and will not tolerate any such conduct by employees or directed at employees within the scope of their employment. Read the full Human Resources Employee Principles and Practices policy.

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