Job No: 527443 Work Type: Locations: San Diego Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Under the direction of the Director ERP Systems Functional Support & Analysis, and in collaboration with module team leads and campus constituents and partners, this technical analyst and reporting position will help configure and support the operations of my.SDSU (PeopleSoft CMS), and produce needed query (reporting) output for various business units on campus.
This work will span a number of analyst and technical components that include, but are not limited to:
Understanding and assisting in module configuration and maintenance
Analysis of technical needs
Data analysis and query
Automation setup to stage files for processing or moving processed (output) files to external 3rd party systems
Executing required jobs to produce data
Validating data created and supporting local reporting needs
Acting as an additional resource in the business unit to help with user support needs focused on my.SDSU
Provide first level support to triage and troubleshoot when jobs fail to run, error, or produce unexpected results.
The Technical Analyst will provide consultation and facilitate the analysis and definition of business rules, service levels, and user requirements, and work cross-functionally to solve problems, improve processes, and implement changes. This local service to the embedded functional unit will be coupled with direction from the Director to facilitate collaboration and define standards for operations to help with efficiency and coordination.
The Technical Analyst will participate in recommendations of appropriate role and row level security for users based on job function and duties at the University, helping to inform business area leads (MPPs) on appropriateness of production access requested for campus users based on user populations and student groups, etc.
This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
This position is approved for partial telecommuting with onsite work in San Diego. This position is scheduled to work three days on campus and two days from the telecommuting site. However, the schedule may vary based on operational needs.
A unit of the Information Technology Division, the mission of Enterprise Resource Planning (ERP) Systems is to provide vision, leadership, strategies, and services in support of the success of students, faculty, staff and administration; and contributes to the overall strategic objectives of the university and the Information Technology Division. ERP Systems provides stewardship over a complex technology infrastructure of systems and databases critical to the university's mission and operation, including student information, financial aid, financials, and human resources.
ERP Systems provides stewardship over an innovative suite of systems and tools in support of the academic mission of the university, including student admissions, enrollment, registration, and student records. ERP Systems provides resources and services to ensure the collection, storage, management, and accessibility of student information is accurate and timely to help facilitate the success of students, faculty, staff, and administration.
For more information regarding the Information Technology Division, click here.
Education and Experience
To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor's degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques
Minimum of four years of complex technical business and system analysis work which includes hands-on project management experience related to software development, system integration, and application development, preferably in a highly regulated environment (education, healthcare, military, etc.)
Working knowledge of PeopleSoft CMS or related ERP systems used in higher education.
Working knowledge of PSQuery or other technical database languages used to create queries to pull data from an enterprise system into formats useful for technical teams.
Experience providing user support
Experience in the development of workflows and key progress indicators of efficiency of support.
Working knowledge of higher education enrollment business processes, procedures, and systems, and/or financial aid operations, and or financial student operations
Compensation and Benefits
Starting salary upon appointment is not expected to exceed $7,500 per month.
Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.
San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.
CSU Classification Salary Range: $4,678 - $11,547 per month.
Diversity and Community at SDSU
At SDSU, our diversity gives us power and benefits every single member of our community.
Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here.
At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.
SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.
Initial review of the required application materials, including cover letters and resumes, will begin on May 16, 2023. To receive full consideration, apply by May 15, 2023. The position will remain open until filled.
CSU Vaccine Policy: The California State University has established a policy requiring faculty, staff, and students accessing campus facilities to be immunized against SARS-CoV-2, the virus that causes COVID-19. To access the SDSU campus, you must be fully up to date with your COVID-19 vaccinations, including a booster if you are eligible for one, or request a medical, religious, or off campus exemption, as applicable.
The person holding this position is considered a mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.
SDSU is a smoke-free campus. For more information, please click here.
SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at firstname.lastname@example.org.
Advertised: May 01, 2023 (3:30 PM) Applications Close: Open until filled
Founded in 1897, San Diego State University is a public institution of higher education located in southern California. SDSU is the oldest and largest university in San Diego and the third largest in the state. SDSU continues to gain recognition as a leader in higher education.Join SDSU and make a difference through meaningful work that contributes to knowledge and provides rich opportunities for students. The dynamic synergy between SDSU and the San Diego region furthers SDSU's excellence and global impact. Every member of our team can proudly proclaim, "I Am SDSU."In addition to SDSU, three not-for-profit auxiliary employers operate to provide services for the University. The SDSU Research Foundation furthers the educational, research and community service mission of SDSU. Aztec Shops provides a diverse portfolio of products and services including operation of the SDSU Bookstore, SDSU Dining, and management of commercial and real estate properties surrounding the campus. Associated Students of SDSU is a student-directed organization that manages programs and facilities enjoyed by students, faculty, staff, and the community-at-large.