Job No: 526431 Work Type: Locations: San Diego Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Temporary, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Under the general supervision of the Associate Director of Financial Aid, the Financial Aid (FA) Business Analyst is responsible for providing direct functional support for SDSU's PeopleSoft Campus Solutions Financial Aid (FA) module including troubleshooting, ongoing configuration and setup, security, access requests, enhancement, upgrades, training, documentation, and testing in the system. This position works closely with end-users in the Financial Aid Office and business analysts supporting the other CS modules (Campus Community, Admissions, Student Records, and Student Financials) to ensure the proper functioning of the application and the accuracy of data stored in the system. The FA Business Analyst also partners and works with the SDSU IT Division and technical analysts to coordinate system improvements and upgrades beyond Oracle or CSU delivered functionality. The FA Business Analyst is the primary SDSU representative in CSU CMS-related meetings/activities.
This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on June 30, 2024, with the possibility of reappointment. This position is designated as exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
This position is approved for partial telecommuting with onsite work in San Diego.
The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University. Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Center for Educational Partnerships, Outreach and Success; Communications Services; Counseling and Psychological Services; Educational Opportunity Programs and Ethnic Affairs; Financial Aid and Scholarships; Joan and Art Barron Veterans Center; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Ability Success Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; Cultural Centers; and programming related to Inclusive Excellence.
Division of Student Affairs and Campus Diversity
The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through:
Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world;
Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff, and alumni of all backgrounds;
Enhancing the career and educational pathways of a diverse student body, the faculty, and staff; and
Cultivating relationships with the local community that advance the well-being of diverse individuals and communities.
Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically:
'The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community's diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic, and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.'
The Office of Financial Aid and Scholarships (OFAS) supports students attending SDSU at all of the university's campuses - San Diego, Imperial Valley, and Global Campus. OFAS determines student eligibility for federal, state, and institutional financial aid funds and private/institutional scholarship funds according to applicable statutes, regulations, and requirements, and coordinates the administration of these funds with numerous external sources. The responsibilities are carried out by a highly trained staff using an innovative, state-of-the-art data processing system and an efficient and effective organizational structure. The Office's broad range of responsibilities includes awarding over $250 million of financial aid and scholarship funds coordinated and administered by the university, counseling students and parents about availability and eligibility criteria for all aid programs, coordinating reporting responsibilities with all funding sources, and managing aid delivery in a timely and accurate manner.
The management team (the Director, one Associate Director, and three Assistant Directors) oversees all functions of the office, in consultation with the Vice President and Associate Vice President for Student Affairs and Campus Diversity Administration determines policy, approves procedures, manages the financial aid and scholarship funds and operating budget, collaborates with other university personnel, and provides a progressive and dynamic environment for staff to accomplish specified objectives. The financial aid and scholarship counseling and program administration staff (comprised of Student Services Professionals I, II, and III) administers assigned aid programs, scholarships and office functions, maintains applicant and award information in the financial aid and scholarship databases, retaining paper records only where required, evaluates all aspects of a student's eligibility including the exercise of professional judgment, and verifies initial and continued eligibility for various aid programs.
For more information regarding the Financial Aid & Scholarships Department, click here.
Education and Experience
Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
Extensive knowledge of the administration of federal, California, and CSU aid programs including regulatory requirements, aid processing systems, procedures, and cycles as demonstrated by a minimum of 2 years working in a CSU financial aid office.
Broad and in-depth experience working with the CSU's Common Management System (CMS) - PeopleSoft Campus Solutions, in particular the Financial Aid (FA) module including setup and configuration, aid year rollover, setup and maintenance of job sets and the process scheduler, creating and configuring run controls for all required processes, writing queries in Query Manager, troubleshooting problems, and training end users.
Experience working with the administration of financial aid and scholarships in a CSU setting using the PeopleSoft Campus Solutions Financial Aid module.
Manage multiple tasks in an environment of competing priorities through the use of effective organizational skills, successfully perform high volumes of detail-oriented tasks, and adjust to an extremely stressful, fast-paced environment.
Ability to establish and maintain effective, cooperative, and harmonious working relationships in circumstances that involve the denial of requests or the necessity to persuade others to accept a different point of view, while behaving professionally with tact, restraint, and persuasiveness to achieve understanding and cooperation.
Understand the role and use of automation in the delivery of financial aid and scholarships, to increase efficiency and accuracy and to provide excellent customer service.
Compensation and Benefits
Starting salary upon appointment is not expected to exceed exceed $7,084 per month.
Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.
San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.
CSU Classification Salary Range: $5,022 - $9,083 per month.
Diversity and Community at SDSU
At SDSU, our diversity gives us power and benefits every single member of our community.
Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here.
At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.
SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.
Initial review of the required application materials, including cover letters and resumes, will begin on May 10, 2023. To receive full consideration, apply by May 9, 2023.The position will remain open until filled.
CSU Vaccine Policy: The California State University has established a policy requiring faculty, staff, and students accessing campus facilities to be immunized against SARS-CoV-2, the virus that causes COVID-19. To access the SDSU campus, you must be fully up to date with your COVID-19 vaccinations, including a booster if you are eligible for one, or request a medical, religious, or off campus exemption, as applicable.
The person holding this position is considered a mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.
SDSU is a smoke-free campus. For more information, please click here.
SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at email@example.com.
Advertised: Apr 26, 2023 (9:00 AM) Applications Close: Open until filled
Founded in 1897, San Diego State University is a public institution of higher education located in southern California. SDSU is the oldest and largest university in San Diego and the third largest in the state. SDSU continues to gain recognition as a leader in higher education.Join SDSU and make a difference through meaningful work that contributes to knowledge and provides rich opportunities for students. The dynamic synergy between SDSU and the San Diego region furthers SDSU's excellence and global impact. Every member of our team can proudly proclaim, "I Am SDSU."In addition to SDSU, three not-for-profit auxiliary employers operate to provide services for the University. The SDSU Research Foundation furthers the educational, research and community service mission of SDSU. Aztec Shops provides a diverse portfolio of products and services including operation of the SDSU Bookstore, SDSU Dining, and management of commercial and real estate properties surrounding the campus. Associated Students of SDSU is a student-directed organization that manages programs and facilities enjoyed by students, faculty, staff, and the community-at-large.