Job No: 523411 Work Type: Locations: San Diego Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
The mission of Enterprise Resource Planning (ERP) Systems is to provide vision, leadership, strategies, and services in support of the success of students, faculty, staff and administration; and contributes to the overall strategic objectives of the university and the Information Technology Division. ERP Systems provides stewardship over a complex technology infrastructure of systems and databases critical to the university's mission and operation, including student information, financial aid, financials, and human resources.
ERP Systems provides stewardship over an innovative suite of systems and tools in support of the academic mission of the university, including student admissions, enrollment, registration, and student records. ERP Systems provides resources and services to ensure the collection, storage, management, and accessibility of student information is accurate and timely to help facilitate the success of students, faculty, staff, and administration.
Under the direction of the Director ERP Systems Functional Support & Analysis, and in collaboration with the subject matter expertise of the business unit involved (admissions, student records, financial aid, student financials, and student financial operations), the PeopleSoft Technical Analyst will help configure and support the operations of my.SDSU (PeopleSoft CMS). This work will span a number of analyst and technical components, that range from data analysis and writing queries to understand data patterns and issues, mapping data files for importing into PeopleSoft using FileParser, gathering requirements and understanding use cases for service indicators and student groups, setting up automation to stage files for processing or moving processed (output) files to external 3rd party systems, executing required jobs to produce data, double checking/validation of data created, supporting local reporting needs, and acting as an additional resource in the business unit to help with user support needs focused on my.SDSU. This position will also provide first level support to triage and troubleshoot when jobs fail to run, error, or produce unexpected results.
The PeopleSoft Technical Analyst will provide consultation and facilitate the analysis and definition of business rules, service levels, and user requirements, and work cross-functionally to solve problems, improve processes, and implement changes. This local service to the embedded functional unit will be coupled with direction from the Director to facilitate collaboration and define standards for operations to help with efficiency and coordination.
The PeopleSoft Technical Analyst may participate in recommendations of appropriate role security for users based on job function and duties at the University, helping to inform business area leads (MPPs) on appropriateness of production access requested for campus users.
For more information regarding Enterprise Resource Planning (ERP) Systems, click here.
This is a full-time (1.0 time-base) benefits-eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday-Friday 8:00 a.m. to 4:30 p.m. but may vary based on operational needs.
This position is approved for partial telecommuting with onsite work in San Diego.
Education and Experience
To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor's degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques.
Minimum of three years of technical business and system analysis work.
Working knowledge of PeopleSoft CMS or related ERP systems used in Higher Education.
Working knowledge of PSQuery or other technical database languages used to create queries to pull data from an enterprise system into formats useful for technical teams.
Working knowledge of user support and the development of workflows and key progress indicators of efficiency of support.
Working knowledge of higher education enrollment business processes, procedures, and systems, and/or financial aid operations, and or financial student operations.
Four or more years of complex system analysis and hands-on project management experience, preferably in a highly regulated environment (education, healthcare, military, etc.).
Project management experience in software development and system integration.
Experience in application development and project management in higher education or other regulated industries.
Compensation and Benefits
Starting salary upon appointment is not expected to exceed $7,500 per month.
Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.
CSU Classification Salary Range: $4,468 - $11,547 per month.
SDSU Vaccine Policy
The California State University has established a policy requiring faculty, staff, and students accessing campus facilities to be immunized against SARS-CoV-2, the virus that causes COVID-19. To access the SDSU campus, you must be fully up to date with your COVID-19 vaccinations, including a booster if you are eligible for one, or request a medical, religious, or off campus exemption, as applicable.
Initial review of the required application materials, including cover letters and resumes, will begin on January 4, 2023. To receive full consideration, apply by January 3, 2023. The position will remain open until filled.
All management and executive employees shall be required to provide a written statement to the appropriate administrator of any and all outside employment. Employees shall also provide a written statement of outside employment if a written request by an administrator is made.
The person holding this position is considered a mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
SDSU is a smoke-free campus. For more information, please click here.
SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.
Applicants with disabilities and applicants who require assistance completing an application may contact Taylor Jaress at email@example.com.
Advertised: Dec 20, 2022 (9:00 AM) Applications Close: Open until filled
Founded in 1897, San Diego State University is a public institution of higher education located in southern California. SDSU is the oldest and largest university in San Diego and the third largest in the state. SDSU continues to gain recognition as a leader in higher education.Join SDSU and make a difference through meaningful work that contributes to knowledge and provides rich opportunities for students. The dynamic synergy between SDSU and the San Diego region furthers SDSU's excellence and global impact. Every member of our team can proudly proclaim, "I Am SDSU."In addition to SDSU, three not-for-profit auxiliary employers operate to provide services for the University. The SDSU Research Foundation furthers the educational, research and community service mission of SDSU. Aztec Shops provides a diverse portfolio of products and services including operation of the SDSU Bookstore, SDSU Dining, and management of commercial and real estate properties surrounding the campus. Associated Students of SDSU is a student-directed organization that manages programs and facilities enjoyed by students, faculty, staff, and the community-at-large.