The City of Fayetteville is currently recruiting for an IT ERP Systems Analyst. Under general direction, the primary purpose of this position is to support the Enterprise Resource Planning (ERP) systems, perform complex business analysis, user and security administration, technical consultation, and preparation of systems integrations and updates.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Administer, monitor, and maintain ERP user access security and accounts; complete user access audits and evaluations within the system; troubleshoot and resolve any related problems.
Act as a liaison between functional teams and departments when issues arise in the ERP application; collaborate closely with Finance, HRD, Project Managers, external support and other ERP users.
Participate in projects to gather requirements and design, configure, test and implement ERP related applications and workflows.
Identify high-level business and information system requirements; analyze, document and recommend business process design changes based on work processes and operations.
Assist departments with researching needs, gathering requirements for automation, conducting business process reviews, and assessing readiness for changes in business processes and software applications.
Prepare test scenarios for applications during design, development and implementation.
Assist in the facilitation of training sessions.
Provide input for improving system reliability, availability, and performance; make recommendations for workflow/process improvements.
Responsible for documenting process changes and communicating effectively with end users and vendors.
Test new system functionality, reports, and queries.
MINIMUM QUALIFICATIONS: Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience: Two years of increasingly responsible experience in analyzing, implementing and supporting ERP systems. Experience in Financials, Procurement and Human Capital Management is preferred.
Education: Equivalent to a Bachelor's degree from an accredited college or university with major course work in Business Administration, Computer Information Technology, Computer Engineering Technology, Management Information Systems, or closely related field.
LICENSING & CERTIFICATIONS:
Preferred: Professional in Business Analysis (PMI-PBA); Certified Business Analysis Professional (CBAP) or Certification of Competency in Business Analysis (CCBA).
Please Note: Candidates selected for a position within the Information Technology Department will be required to successfully complete a Police Department and fingerprint based background check.
Health & Dental Insurance
Paid Vacation, Sick Leave and Holidays
To apply or for more information, please visit the City’s Employment Opportunities website: https://www.governmentjobs.com/careers/fayetteville
The City of Fayetteville is an Equal Opportunity Employer and values diversity at all levels of its workforce.
The City of Fayetteville reserves the right to close this job posting at any time without notice.
About City of Fayetteville
The City's mission is to provide service that makes Fayetteville a better place for all by ensuring that the City is financially sound, provides a full-range of quality municipal services that are valued by its customers and delivered by a dedicated workforce in a cost-effective manner. In addition, it is the City's intention to have well-designed and well-maintained infrastructure and facilities. The City should also engage its citizens and be recognized as a state and regional leader.
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